St. Giles Southkey, Johor Bahru: See 104 traveller reviews, 184 user photos and best deals for St. Giles Southkey, ranked #17 of 215 Johor Bahru hotels, rated 4 of 5 at Tripadvisor. It is a rather new hotel and is directly linked to Mid Valley mall. We apologies if there is any miscommunication upon your check in time with our colleague. Taking your positive feedback on board, we will continuously seek for improvement on our current experience. Notice that the weekend will be crowded as I heard from a staff telling a guest the hotel would have 500 guests on Sunday for breakfast. Kudos to the housekeeping team. Bhd (CHM), it is conveniently located in the new precinct of Southkey, Johor Bahru and is part of the Mid Valley Southkey mixed-use development complex that includes a retail mall, exhibition centre and commercial towers, catering to growing travel, business, leisure and lifestyle needs in Johor Bahru CHM Hotels is a well-established hotel chain, offering a diverse range of accommodation from deluxe to standard categories which are strategically located within each of the vibrant ASEAN cities. Sincerely, Michelle Goh Director of Sales & Marketing, We stayed in this hotel during our recent visit to Johor Bahru. Our stay on weekend Dec 15 to 17 for 2 nights with a group of family. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Conveniently located restaurants include Quivo Southkey, Tokyo Secret, and W.W. Laksa House. 5,426 were here. We sincerely apologize for the inconvenience caused to you. Housekeeping needs to replenish the items in rooms. Follow the signage and Dear Valued Guests, We thank you for choosing St. Giles Southkey as your preferred family accommodation in Johor Bahru. Hotel door to the mall only opens at 10am, if you want to go to the mall before 10am, you need to go through the carpark. Overall nice stay, will come back again for longer stay. We are delighted that you have enjoyed your St. Giles experience with us! THANK YOU for the awesome service , we will be back again. St. Giles Southkey Traveller photos + 33 St. Giles Southkey Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Johor Bahru, 80150, Malaysia 4.0 106 reviews Overview Deals Reviews Location Details Amenities Compare rooms and prices We compare 100s of sites to get you the best deal 1 night Rates not available Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. We are delighted that you have enjoyed your St. Giles experience with us. Was given a Interconnecting room due to a family gathering. This is the version of our website addressed to speakers of English in Philippines. We are constantly working on bettering our facility and services to provide you with an amazing experience. The bathroom is very clean, strong water pressure which i really love it. Looking forward to welcome you again in near future. Was allocated to LAST ROOM ( ROOM NUMBER 925 & 926.) We then went to get our food and when we returned, we saw that some other people had already occupied our table when there was an OCCUPIED table tag on it. Claim your listing for free to respond to reviews, update your profile and much more. The breakfast was . Dear Sir/Madam, Thank you for sharing your review with us. And also upgraded one of my rooms to a Family suite for the convenience of the wheelchair. Have an enjoyable and relaxing day at the pool, whether youre traveling solo or with your loved ones. Were glad to hear that our teams performance exceeded your expectations, and well make sure that Fatihah receives the recognition that she deserves. Our team checks each review posted on the site disputed by our community as not meeting our. Skip the pool more Dear Suzie, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. 106 #17 of 218 hotels in Johor Bahru Service Value St. Giles Southkey, the new 575 rooms hotel is slated to open its doors in 2022. St. Giles Southkey is part of the Mid Valley Southkey's integrated development and shares the common car park facility comprising of more than 5,000 parking bays. Looking forward to welcome you again in near future. Housekeeping requests are promptly attended to! Facilities: A - Lobby looks very grand, well lit with beautiful decor, eluding a sense of Luxury. Is parking available at St. Giles Southkey? The room is big and spacious. - if one is looking to be in/out/back in to freshen up/out/in/out and likes to be able to make impromptu decision to head out for night supper, this may not be an ideal hotel. This hotel is 3.6 mi (5.8 km) from Johor Bahru Customs, Immigration, and Quarantine Complex and 9.4 mi (15.2 km) from Singapore Zoo. Located on the 26th and 27th floor, this room offers amazing views of the city skyline. Instead of brushing us off by giving an instruction on where to settle the fine and figure it ourselves, he took it upon. My daughter had a good time there. Thank you once again, Elaine, for being exemplary to the hospitality industry and an added asset to St Giles. St. Giles Southkey Reviews - Agoda Our Hotels | Affordable Boutique Hotels | St Giles Hotels However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast. The breakfast was overcrowded. Elevator. St. Giles Southkey, the new 575 rooms hotel is slated to open its doors in 2022. Were so happy to hear you had a great experience at Southkey Johor Bahru. One may have to wait up to 20 mins or more calling a cab / Grab / Uber. We are delighted that you have enjoyed your St. Giles experience with us. Family room. Sincerely, Marshall Chai Executive Assistant Manager. YES! We had the high tea for RM98 which is not value for money and the food are not that nice. For breakfast, please come super early when they open at 6.30am. The standard check-in time at St. Giles Southkey is starting from From 15:00 while the latest check-out time is at Before 12:00. Before checking in to the hotel, I requested for a chair to be placed in the bathroom for one of my family members who was wheelchair-bound and connecting room. Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Johor Bahru 80150 Malaysia. The breakfast was okay with a lot of varieties, but the queue was very long and took time to get seats, plates and food. The bed and pillows were pretty comfortable, but the quilt was very thin, plus the aircon could not be. The hotel room is otherwise nice, clean and spacious. St. Giles Southkey Rooms: Pictures & Reviews - Tripadvisor This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Convenient hotel its link to Mid Valley Shopping mall. Tripadvisor performs checks on reviews. Do take note that no bottled water is given. Looking forward to welcome you again in near future! The reception staff are helpful and professional and NURUL recognised us repeat guests ! We are loving it. Read more One Bedroom Suite Claim your listing for free to respond to reviews, update your profile and much more. We have taken note on your constructive feedback and we will further improve on service delivery and driving guests experience as a part of continuous effort to provide our guests memorable experience. The food items served are fresh and taste good as well except the Dim Sum. 48 74 Enjoy the stay Review of St. Giles Southkey Reviewed 19 January 2023 via mobile Booked a family room for 4, room is very spacious upon check in. We will provide further training that's required and we do look forward to meeting you on your next visit. in Asia, U.S., meeting rooms, big restaurant 6F & beautiful pool with bar on top floor! We apologies if there is any miscommunication upon your check in time with our colleague. They also offer a wide spread of buffet breakfast. Own or manage this property? Room was acceptable for the price. Please improve this. Need to go up to the. Parking. Awesome stay! Definitely back again if visit JB again. St. Giles Southkey | Johor Bahru - Facebook The staff speaks multiple languages, including English, Chinese, and Malay. more. Managed by Cititel Hotel Management Sdn. Rode in on a bike and same charge as a car $25RM a night, and no in-out privileges. Staffs at omelette station are friendly. Contact me by *. Try to go for breakfast on the Off Peak Period Unless you love to queue la. Prices are the average nightly price provided by our partners and may not include all taxes and fees. than responding in a courteous and professional manner, he exhibited a disrespectful attitude and gave us a "black face," making us feel unwelcome and uncomfortable. Parking no convenient as no own parking and need to pay fee maximum RM5 per entry. Upon entering the cafe, we noticed that one particular table was unoccupied and appeared suitable for our needs. There are plenty of tourist attractions nearby, such as Lakeside MRT Station within 18.64 km, and Chinese Garden MRT Station within 18.44 km. Are any cleaning services offered at St. Giles Southkey? Overall, its a nice and convenient hotel to stay when youre in JB. Assistant Communications Manager. Will book again. The bed is comfortable but not the pillow they are all too soft with no support at all. This is the version of our website addressed to speakers of English in the United States. Housekeeping requests are promptly attended to! Pl keep it up ! We will make sure you carry back better memories of your visit with us. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Are there opportunities to exercise at St. Giles Southkey? Looking forward to welcome you again in near future. Assistant Communications Manager. We strongly believe that there is always room for improvement and we highly value your feedback. Super convenient. St. Giles Southkey, Johor Bahru: See 101 traveller reviews, 182 user photos and best deals for St. Giles Southkey, ranked #17 of 215 Johor Bahru hotels, rated 4 of 5 at Tripadvisor. The room was pretty spacious, but the bathroom was a bit smaller and no bathtub, only shower area. Our vision is to create an Eco-friendly environment hence we have placed a tumbler in all guest rooms and 2 Drinking Water Dispensers sets are available on every room corridor. Thank you for being accomodating. Our Hotels. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Email. Does St. Giles Southkey provide breakfast? himself to extend his help to pay our summon online on his own! Yes, dry cleaning and laundry service are offered to guests. Should you need any assistance for your future visit in Johor Bahru, please not hesitate to contact us again. Bhd (CHM), it is conveniently located in the new precinct of Southkey, Johor Bahru and is part of the Mid Valley Southkey mixed-use development complex that includes a retail mall, exhibition centre and commercial towers, catering to growing travel, business, leisure and lifestyle needs in Johor Bahru CHM Hotels is a well-established hotel chain, offering a diverse range of accommodation from deluxe to standard categories which are strategically located within each of the vibrant ASEAN cities. Rooftop terrace. They have kids TV channels which are good for entertainment. Instead of brushing us off by giving an instruction on where to settle the fine and figure it ourselves, he took it upon. However, we have brought this matter to the person in charge for the valet parking company to ensure this is an isolated issue and no reoccurrence. We have addressed the matter with the concerned department and have taken all corrective measures to obviate reoccurrence. We strive to improve in our service delivery and make sure that you and your family will have another memorable experience with us again in near future. more. Your review made our day! Read more Premier Room Our modern, well-designed Premier Rooms offer a taste of luxury for business and holiday travelers. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Top room amenities include a kitchenette, a minibar, and a flat screen TV. Nice coffee at the machine. Contact Us | St Giles Hotels Addresses | St Giles Hotels The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Breakfast has heaps of variety but my sons say is all about carbohydrates! The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. We are so glad that you were impressed by our team member Aiman and most importantly he is able to render his assistance as required. We then went to get our food and when we returned, we saw that some other people had already occupied our table when there was an OCCUPIED table tag on it. This hotel is v v conv if u wanna go to the mall Breakfast was so so long queue at 8am but luckily we reach the Breakfast at 740am so we dun have to queue Food variety wise was so so.. nothing to hype about.. Did we enjoy the hotel? Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We are delighted that you have enjoyed your St. Giles experience with us. Breakfast is not bad. Overall, its a nice and convenient hotel to stay when youre in JB. St. Giles Southkey | 2023 Updated Prices | Hotels | Skyscanner The hotels fitness center is a must-try during your stay here. Location is fantastic as access to Mid Valley mall is just a doorway away. Customer service was great. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yes, dry cleaning and laundry service are offered to guests. St. Giles Southkey, the new 575 rooms hotel is slated to open its doors in 2022. The check-in process is smooth and they even made a leeway for us to check-in early bcs they have a ready room at 11AM! As we are continuously striving to provide you with top tier comfort and the highest quality service at St. Giles Southkey, we appreciate your patience in allowing us to execute our maintenance works. The only downside is that the surrounding traffic is bad during peak periods. We truly appreciated you highlighted this on our initiative. For hotel guests, do park in the green zone for easy access to the hotel lobby. - but if you enjoy brand new facilities & room, and are contented with shopping just at the big mall attached to hotel & are less likely to be in/out multiple times per day, this is the definitely the one to stay F&B: A Morning breakfast has a Wide selection of local & international delights Service: A Front door security officers / staff (Gurkhas background) are very friendly & one feels safe! Enjoyed the breakfast as it's quite a spread for us to choose. Happened to stay next to family with small children and we can hear their shouting throughout. Helped us jumpstart our day right and bright ! Dear Tho Ghee, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. - Room is very well up-kept, huge, well designed & well equipped with fridge, kettle,, hair-dryer, smart mirror, ample electric inlets etc. St. Giles Southkey - Tripadvisor The room is big and spacious. St. Giles Southkey is located in area / city Tebrau. However, its not that accessible given Mid valley is a new hood, the relative lack of public transport options and the way how the roads are planned. However, its not that accessible given Mid valley is a new hood, the relative lack of public transport options and the way how the roads are planned. Hotel is situated about 10mins away from JB Sentral. THE 10 CLOSEST Hotels to St. Giles Southkey, Johor Bahru - Tripadvisor It's just right beside the huge mall that has everything. Stayed here for 2 nights. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The reception staff are helpful and professional and NURUL recognised us repeat guests ! Are there opportunities to exercise at St. Giles Southkey? Managed by Cititel Hotel Management Sdn. St. Giles Southkey-Plentong Updated 2023 Room Price-Reviews & Deals Room rate St. Giles Southkey, Tebrau from 18-08-2023 until - Traveloka ST. GILES SOUTHKEY - Now $113 (Was $125) - Tripadvisor lounge if supper is needed but its opened till 10.30pm only. The bed and pillows are comfortable. Hotel linked to the mall is a great location and staying there is one of the best. If the system detects something that potentially contradicts our. :). Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Johor Bahru 80150 Malaysia. It is really heart warming to know that you have a collection of wonderful experiences from our room, our services and breakfast during your stay with us. Hotel linked to the mall is a great location and staying there is one of the best. Overall the experience is okay. I was charged MYR27 instead of MYR5 per entry to the mall carpark which is linked to the hotel. Thanks. Were glad to hear that our teams performance exceeded your expectations, and well make sure that Elaine & the chamber maid that cleaned your room receives the recognition they deserve. This is a fairly new hotel and the location is very convenient to access most parts of JB. Thank you and look forward to welcome you back to St Giles Southkey Warm regards, Owen Lim Rooms Division Manager. The front desk lady adhere to my request. 70 61 A hotel with lots of potential. The whole Check in process not welcomed at all and check out process is totally the worst, with her irritating eyesight, she is very hesitating to take my touch and go card and perform the flat rate on the EDC machine. Dear Sir/Madam, Thank you for sharing your review with us. Kind regards, Marshall Chai Executive Assistant Manager, Hi, the website requested that I book 2 rooms for 2 adults and 1 child (3 years old). The door however need some check as the soft closing is not fuctioning. adjusted. The door was opened from 10am to 10pm, and with your keycard, you could even return to the hotel before 2am. The View Bar & Lounge . St. Giles Southkey Johor Bahru, Johor, MY - Reservations.com Kudos to ST Guiles NURUL front office & QAIYAM cafe executive. St. Giles Southkey, the new 575 rooms hotel is slated to open its doors in 2022. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. The hotel is connected to the Mid Valley Mall and they open the door to the mall at 10 am and close at 2 am due to guests may enter after a midnight show. Next to mall (after late hours, u need tap room key to access back to hotel, so pretty safe). The staff is friendly and knowledgeable, always available to assist guests with anything they may need. St. Giles Southkey - Tripadvisor Requested for a connecting room upon check in and despite limited room available, she manage to secure us the room by doing some adjustment. The kids love it too. It's way below average. The lady staff, Alice (if Im not mistaken) who is non-Chinese staff, she was texting using personal mobile when we approaching the reception desk, she quickly put inside her pocket and while doing the check-in she asked her colleague next to her to take her mobile phone and answer in front of the guest. Function Room There was a connecting door where you can get to the mall in no time. Looking forward to welcome you again in near future. AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. Dear Sir/Madam, It was our pleasure to have you as our guest and we are most pleased that you have enjoyed your stay at St Giles Southkey! We were also informed by him that we needed to come down and shift our car to the car park by 7am. Your review made our day! Sincerely, Michelle Goh. The reason why we chose this hotel was due to its easy access to the MidValley mall. See more questions & answers about this hotel from the Tripadvisor community. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Some of the more popular amenities offered include a rooftop bar, a pool, and a lounge. You can refill your water at the aisle area. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast. There was a minor problem during check-in. Housekeeping needs to replenish the items in rooms. The action was so rude as in I owe money from her and face was so black. The pool is nice. Non-smoking room. Due to a technical glitch, the validation of my TNG was not successful. Overall nice stay, will come back again for longer stay. I sincerely hope this will not mar your impression on us, and we hope to have the pleasure of welcoming you back to St. Giles Southkey Johor Bahru in the near future. Importantly We had rooms with an unblock view. What is normal check-in & check-out time at St. Giles Southkey? Sincerely, Michelle Goh Director of Sales & Marketing. There's a mix of TV, Dear limeddie, Thank you for your review and 5/5 bubble ratings. And also upgraded one of my rooms to a Family suite for the convenience of the wheelchair. Dear Jesline, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Fantastic location, big nice lobby, all their staff are just very friendly its amazing and they have functional rooms with view to the river. Good start to the day. Swimming pool is small but nice as it was not too crowded when we were up. Please accept our sincere apologies for the inconvenience caused and rest assured that your comment has been shared with the Department Head for immediate action. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Looking forward to welcome you again in near future. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Savor your favorite dishes with special cuisines from St. Giles Southkey exclusively for you. There are more places to choose from in the, Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Johor Bahru 80150 Malaysia. Skip the breakfast buffet! - Review of St. Giles Southkey - Tripadvisor I had written a note to thank, Dear Rachel C, Thank you so much for sharing your feedback about our service. Be early for breakfast else have to join a long queue ahead. Could improve on the Queue system during check in hours. I booked 2 rooms for one night and checked in on the 10th of September 2022 in the afternoon around 3pm. THANK YOU for the awesome service , we will be back again. She just briefly tell us all the info which is the check-in verbiage without clear tone and tell in a hurry tone (where the breakfast serve, where the swimming pool and bar at but not telling/reminding us check out time as we check in late around 9pm). The breakfast was overcrowded. St Giles Southkey hotel, one of the newest hotel in Johor Bahru, is part of the Mid Valley Southkey complex, catering to the ever-growing travel, business, leisure and lifestyle needs in the . The whole Check in process not welcomed at all and check out process is totally the worst, with her irritating eyesight, she is very hesitating to take my touch and go card and perform the flat rate on the EDC machine. This is one of most convenient hotel. Staffs at omelette station are friendly. Yours sincerely, Teekay Goh General Manager, Dear St. Giles management, I would like to provide my feedback. St. Giles Southkey Hotel Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150 See Map 9 Impressive From 85 reviews About Accommodation St. Giles Southkey is located in area / city Tebrau. It's the longest check-in process I've ever experienced. Thank again, and we hope to serve you again soon. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Enjoy luxurious treats and incomparable experience by staying at St. Giles Southkey. This hotel is very convenient as it is linked to the mid valley southkey shopping mall. in Asia, U.S., meeting rooms, big restaurant 6F & beautiful pool with bar on top floor! Theres also the shopping mall attached to the hotel with plenty of shops and restaurants to explore. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. At night, there were also some noises from the street, as our room was facing the main road. Helped us jumpstart our day right and bright ! Such behaviour is highly unacceptable and goes against the principles of good customer service and basic courtesy. Thank again, and we hope to serve you again soon. Which popular attractions are close to St. Giles Southkey? Our hotel team works hard to keep our guests happy, but we can only thank to amazing guests like you! Sincerely, Michelle Goh Director of Sales & Marketing, Check in took a little bit of time as only 2 counters are opened. Check in was slow a bit although 4 counter fully worked, staff friendly. This is the version of our website addressed to speakers of English in New Zealand. It's the longest check-in process I've ever experienced. Bhd (CHM), it is conveniently located in the new precinct of Southkey, Johor Bahru and is part of the Mid Valley Southkey mixed-use development complex that includes a retail mall, exhibition centre and commercial towers, catering to growing travel, business, leisure and . Urban Rooms | St Giles Southkey hotel Is parking available at St. Giles Southkey? Johor Bahru Hotel Rooms | St. Giles Southkey hotel Taxes and fees that are shown are estimates only. Enjoy luxurious treats and incomparable experience by staying at St. Giles Southkey. Yours sincerely, Marshall Chai Executive Assistant Manager, The hotel is at the best location (direct access to The Mall, Midvalley Southkey), which you could go for shopping whenever you want. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Yes, it conveniently offers a business centre, a banquet room, and conference facilities. Some of the more popular amenities offered include a rooftop bar, a pool, and a lounge. There are top facilites at St. Giles Southkey such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. The view to our high floor room is nice too! adjusted. Please also note that the swimming pool will close at 7pm. Overall a pleasant stay of 2D1N. Upon deliberation (remarks below), Im giving 4/5 to provide room for improvements. Swimming pool is small but nice as it was not too crowded when we were up. Managed by Cititel Hotel Management Sdn. Very spacious in room space. Only downside is room 2210 door is difficult to close from outside. We apologies for any inconvenience caused. Would be nice to have at least one more to help ease the crowd. Wifi coverage was decent (20-30Mbps) and was able to stream YouTube .. mostly because channels offered were abysmal. Which languages are spoken by the staff at St. Giles Southkey? Shoutout to Aiman for helping us solve the parking fine issue. Own or manage this property? As paying customers, we should be treated with respect and professionalism by all staff members, regardless of the circumstances. With easy access to major business and commercial districts and local attractions almost at its finger tips, each CHM Hotel is well positioned to suit all travelers. Your review made our day! We are delighted that you have enjoyed your St. Giles experience with us! If we may be of any assistance at all, feel free to contact our Guest Service Manager on Duty at +607-336 8888. Managed by Cititel Hotel Management Sdn. Looking forward to welcome you again in near future. Dear Jimmy, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Helpful Staff. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us.